Cookie Policy

This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit and interact with our website and gaming services. This policy applies to all users accessing our platform from India and outlines your rights regarding cookie management, data collection practices, and privacy preferences in accordance with applicable Indian data protection regulations and international gaming industry standards.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our gaming platform. These files contain information that helps us enhance your gaming experience, maintain security protocols, and provide personalized services. Cookies serve various functions including session management, user authentication, preference storage, and performance optimization for our gaming environment.

We also utilize similar technologies such as web beacons, pixel tags, local storage objects, and software development kits that function similarly to cookies in collecting and processing user information to improve our gaming services and maintain platform security.

Types of Cookies We Use

Our gaming platform employs several categories of cookies, each serving specific functions to enhance your gaming experience and ensure platform security:

  1. Essential Cookies: Required for basic website functionality, user authentication, and secure gaming sessions
  2. Performance Cookies: Collect anonymous data about website usage, game performance, and user interactions
  3. Functionality Cookies: Remember your preferences, language settings, and gaming configurations
  4. Analytics Cookies: Help us understand user behavior, popular games, and platform optimization opportunities
  5. Marketing Cookies: Deliver personalized promotions, bonus offers, and relevant gaming advertisements
  6. Security Cookies: Protect against fraudulent activities, unauthorized access, and maintain account safety
  7. Third-Party Cookies: Placed by external service providers for payment processing, live chat support, and social media integration

Purpose and Legal Basis

We process cookies based on legitimate interests in providing secure, efficient gaming services and enhancing user experience. Essential cookies are necessary for contract performance and service delivery. Analytics and marketing cookies rely on your consent, which you can withdraw at any time through our cookie management system.

Our cookie usage serves specific purposes including fraud prevention, responsible gaming monitoring, regulatory compliance reporting, payment security, customer support optimization, and personalized gaming recommendations. We ensure all cookie processing complies with applicable Indian privacy laws and international gaming regulations.

Cookie Duration and Storage

Cookies on our platform have varying lifespans depending on their function and purpose:

  1. Session Cookies: Automatically deleted when you close your browser or end your gaming session
  2. Persistent Cookies: Remain on your device for predetermined periods ranging from 24 hours to 2 years
  3. Authentication Cookies: Expire after 30 days of inactivity for security purposes
  4. Preference Cookies: Stored for up to 12 months to maintain your personalized settings
  5. Analytics Cookies: Retained for statistical analysis purposes for maximum 24 months

We regularly review and delete expired cookies to minimize data retention and protect your privacy while maintaining necessary functionality for optimal gaming experience.

Third-Party Cookie Partners

Our gaming platform collaborates with trusted third-party service providers who may place cookies on your device to deliver essential services. These partners include payment processors for secure transactions, live chat providers for customer support, analytics services for platform optimization, and advertising networks for promotional content delivery.

All third-party partners are contractually obligated to comply with our privacy standards and applicable data protection regulations. We regularly audit partner cookie practices to ensure compliance with our privacy commitments and Indian data protection requirements.

Managing Your Cookie Preferences

You have comprehensive control over cookie usage on our platform through multiple management options:

  1. Browser Settings: Configure cookie acceptance, blocking, and deletion through your browser preferences
  2. Platform Settings: Access our cookie management dashboard in your account settings
  3. Consent Management: Modify your consent preferences through our privacy preference center
  4. Opt-Out Tools: Utilize industry opt-out mechanisms for advertising and analytics cookies

Please note that disabling essential cookies may impact platform functionality, gaming features, and security measures. We recommend maintaining essential cookies while customizing optional cookie categories according to your preferences.

Browser-Specific Cookie Controls

Each major browser provides specific methods for managing cookies and tracking preferences:

  1. Chrome: Access Settings > Privacy and Security > Cookies and site data for comprehensive cookie management
  2. Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data for detailed controls
  3. Safari: Use Preferences > Privacy > Manage Website Data to control cookie storage and tracking
  4. Edge: Visit Settings > Cookies and site permissions > Cookies and site data for preference management
  5. Opera: Access Settings > Advanced > Privacy & Security > Site Settings > Cookies for detailed configuration

Mobile browsers offer similar controls through their respective settings menus, typically found under Privacy or Security sections.

Contact Information and Updates

We periodically update this Cookie Policy to reflect changes in our practices, regulatory requirements, or platform improvements. Significant changes will be communicated through platform notifications, email updates, or prominent website notices with appropriate notice periods.

For questions regarding cookie usage, privacy concerns, or exercising your data rights, contact our Privacy Team through the customer support section of our platform. We respond to all privacy-related inquiries within 72 hours and provide comprehensive assistance with cookie management, data access requests, and privacy preference configuration.

This policy was last updated to ensure compliance with current Indian data protection regulations and international gaming industry privacy standards while maintaining transparency about our cookie practices and user rights.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.